about Us

FAQs

Check out some of our most frequently asked questions below, or give our friendly team a call on (09) 390 0525

What areas do you service?

We cover the wider Auckland area, from Albany to Papakura, Piha to Kawakawa Bay (and everywhere in between)

Are your staff qualified?

Absolutely - Our staff are experienced, fully qualified, registered and licensed NZ Master Electricians. Unlike other companies, we also have qualified Electrical Inspectors and Electrical Engineers on our team. Our staff are required to carry their licenses with them at all times, for your peace of mind.

What is your availability?

Typically we’ll be able to address non-urgent jobs within 10 days. For urgent jobs where there is a risk to health and safety we attempt to be onsite within 2 hours. If you have a project which needs completing quickly, call and speak to one of our friendly staff. We can quickly let you know if we’ll be able to attend your job.

Do you work after-hours and weekends?

Our standard hours of operation are between 07:00 and 17:00, Monday to Friday. Jobs which are required to be carried out outside of these hours will incur additional fees. For certain projects we’ll be able to accommodate after-hours work at no additional cost, provided adequate notice is provided. Get in touch with one of our friendly staff to discuss your requirements.

What types of commercial work do you do?

Shopfronts, office refurbishments, warehouses, factories, schools and tertiary institutions to name a few. We’ve worked on countless projects in a wide variety of commercial settings - get in touch today to check if we can help with your particular project.

Can any electrician complete commercial work?

Many electrical firms will answer ‘yes’ to this question, but most won’t have a full understanding of what is required for commercial installations. Our management team have a background in large-scale commercial electrical project management, and our field staff are extensively experienced in commercial installations. From estimation / tendering through to sign-off and producer statements, we are experts in commercial electrical.

What about industrial work?

Get in touch with us regarding your industrial requirements. We cover general and light industrial fit-outs, power restoration and repairs. For refrigeration, process control and specialised industrial installations we will refer you to our industry partners who can provide tailored solutions.

How does the lifetime guarantee work?

Simple - If any part of your installation fails as a result of our workmanship, get in touch. We’ll be there to repair it quickly - at no additional cost. For our residential clients, additional coverage is included with our Master Electricians $20,000 workmanship guarantee. See details here: https://www.masterelectricians.org.nz/about-us/workmanship-guarantee

What are your rates?

In general, we do not operate on an hourly-rates basis. Instead - we'll provide you with comprehensive, up-front quotes and estimates for your particular job. This gives you certainty and clarity about exactly what work will be completed and all costs involved.

Can any electrician complete residential work?

Electricians are not all created equal - each sector of our industry requires specific expertise. For example: An industrial electrician typically won't have the required knowledge to wire a new home quickly and optimally. Conversely - a residential electrician would likely be left scratching their head when fault finding a process control system. Make sure to choose the right electrician for the job for the best result. The Conduction Company are experts in both commercial and residential installations.

Can you also help with...?

Short answer - Yes. We can help with anything and everything, including non-electrical jobs. We have a broad range of construction knowledge and a wide network of trusted tradespeople. If a job falls outside of our scope, we’ll point you in the right direction or if you’d prefer a single point of contact, we can organise and manage sub-trades for you.

Can you provides quotes or estimates?

Certainly. For jobs above a certain cost threshold: We book in a complimentary, no obligation, site assessment and quote. For smaller jobs: We’ll call you to talk through your requirements in order to provide comprehensive estimates remotely. (Often we’ll ask you for images or a video call in order to assist us with accurate pricing). Whatever you need, a TCCO commercial electrician is always happy to assist you.

What areas do you service?

We cover the wider Auckland area, from Albany to Papakura, Piha to Kawakawa Bay (and everywhere in between)

Are your staff qualified?

Absolutely - Our staff are experienced, fully qualified, registered and licensed NZ Master Electricians. Unlike other companies, we also have qualified Electrical Inspectors and Electrical Engineers on our team. Our staff are required to carry their licenses with them at all times, for your peace of mind.

What is your availability?

Typically we’ll be able to address non-urgent jobs within 10 days. For urgent jobs where there is a risk to health and safety we attempt to be onsite within 2 hours. If you have a project which needs completing quickly, call and speak to one of our friendly staff. We can quickly let you know if we’ll be able to attend your job.

Do you work after-hours and weekends?

Our standard hours of operation are between 07:00 and 17:00, Monday to Friday. Jobs which are required to be carried out outside of these hours will incur additional fees. For certain projects we’ll be able to accommodate after-hours work at no additional cost, provided adequate notice is provided. Get in touch with one of our friendly staff to discuss your requirements.

How does the lifetime guarantee work?

Simple - If any part of your installation fails as a result of our workmanship, get in touch. We’ll be there to repair it quickly - at no additional cost. For our residential clients, additional coverage is included with our Master Electricians $20,000 workmanship guarantee. See details here: https://www.masterelectricians.org.nz/about-us/workmanship-guarantee

What are your rates?

In general, we do not operate on an hourly-rates basis. Instead - we'll provide you with comprehensive, up-front quotes and estimates for your particular job. This gives you certainty and clarity about exactly what work will be completed and all costs involved.

Can any electrician complete residential work?

Electricians are not all created equal - each sector of our industry requires specific expertise. For example: An industrial electrician typically won't have the required knowledge to wire a new home quickly and optimally. Conversely - a residential electrician would likely be left scratching their head when fault finding a process control system. Make sure to choose the right electrician for the job for the best result. The Conduction Company are experts in both commercial and residential installations.

Can you also help with...?

Short answer - Yes. We can help with anything and everything, including non-electrical jobs. We have a broad range of construction knowledge and a wide network of trusted tradespeople. If a job falls outside of our scope, we’ll point you in the right direction or if you’d prefer a single point of contact, we can organise and manage sub-trades for you.

What types of commercial work do you do?

Shopfronts, office refurbishments, warehouses, factories, schools and tertiary institutions to name a few. We’ve worked on countless projects in a wide variety of commercial settings - get in touch today to check if we can help with your particular project.

Can any electrician complete commercial work?

Many electrical firms will answer ‘yes’ to this question, but most won’t have a full understanding of what is required for commercial installations. Our management team have a background in large-scale commercial electrical project management, and our field staff are extensively experienced in commercial installations. From estimation / tendering through to sign-off and producer statements, we are experts in commercial electrical.

What about industrial work?

Get in touch with us regarding your industrial requirements. We cover general and light industrial fit-outs, power restoration and repairs. For refrigeration, process control and specialised industrial installations we will refer you to our industry partners who can provide tailored solutions.

Can you provides quotes or estimates?

Certainly. For jobs above a certain cost threshold: We book in a complimentary, no obligation, site assessment and quote. For smaller jobs: We’ll call you to talk through your requirements in order to provide comprehensive estimates remotely. (Often we’ll ask you for images or a video call in order to assist us with accurate pricing). Whatever you need, a TCCO commercial electrician is always happy to assist you.